Terms & Conditions

We strive to provide reliable and professional HVAC services in accordance with applicable standards and regulations. References to customer experiences or testimonials reflect individual opinions and do not constitute guarantees of specific results, performance, or outcomes.

Privacy Policy

Service First VA (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.servicefirstva.com/ (the “Website”) or use our services.

By using our Website or services, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Physical address

  • Service request details

  • Any information submitted through contact or estimate forms

b. Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Referring URLs

This data helps us improve Website performance and user experience.


2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests

  • Provide HVAC and related home services

  • Schedule appointments and deliver estimates

  • Improve our Website, services, and customer experience

  • Communicate updates, service confirmations, or important notices

  • Comply with legal obligations

We do not sell, rent, or trade your personal information.


3. Sharing of Information

We may share your information only in the following situations:

  • With trusted service providers who assist in operating our business

  • When required by law, regulation, or legal process

  • To protect our rights, safety, or property

All third parties are required to maintain the confidentiality of your information.


4. Cookies and Tracking Technologies

Our Website may use cookies or similar technologies to:

  • Analyze Website traffic

  • Improve functionality and performance

  • Understand user behavior

You can disable cookies through your browser settings; however, some features of the Website may not function properly.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.


6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.


7. Children’s Privacy

Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.


8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of certain communications

To exercise these rights, please contact us using the information below.


9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. Continued use of the Website constitutes acceptance of the updated policy.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Service First VA
Website: https://www.servicefirstva.com/
Phone: [(540) 690-4280]
Email: [info@servicefirstva.com]
Address: [6103 Miles Ln, Warrenton, VA 20187]